By Aaron M on 15 December 2020 | Verified purchase

First and foremost I would like to thank the staff at Northern cars very friendly and honest, best experience we've had, car drove on day of arrival. Very satisfied

By Luke A on 30 November 2020 | Verified purchase

Brilliant experience from start to finish, all staff were helpful and friendly car was exactly as advertised, helped out sort a minor problem with car, highly recommended

Reply from Northern Cars Limited on 02/12/20

Thank you

By Moro S on 30 November 2020 | Verified purchase

At first we thought we had the best experience with them. However, we realised that the car had a concealed crack on the windscreen which they never mentioned or indicated in the description on Autotrader and when we contacted them they said we should use our car insurance to make a claim. Clearly, they knew about it as this was only brought to light when we went to fix a recall with BMW. It is so unprofessional! Making a claim with our insurance will mean our policy would increase the following year. It's a shame as they were extremely nice at the beginning and this would have been a 5 star service as the car drives very well but for the crack issue I am giving them a 3 star.

Reply from Northern Cars Limited on 02/12/20

Hi, We’re really sorry you feel this way but as discussed prior to selling all our vehicles we do a full visual and mechanical check and we also let the customer take their time to have a look and drive of the vehicle before buying. You called after a month regarding the crack on the window which clearly wasn’t there at the time. If it was a couple of days after selling we would have replaced the screen. We also double checked the advertising photos and there was no crack so this is why we advised it could have happened anytime and that is what insurance will do is cover repairs for you. On the bright side were happy your enjoying the car otherwise and Thank you for your feedback. We really appreciate you input. Regards Northern Cars

By Alan M on 25 November 2020 | Verified purchase

Couldn't recommend Northern cars enough very friendly helpful, love the car and managed quickly and effectively by the staff. Give these guys a try highly recomended!

Reply from Northern Cars Limited on 02/12/20

Thank you

By James D on 09 November 2020 | Verified purchase

Amazing service from Northern Cars Ltd. Had a couple of little issues but were immediately resolved and now a very happy new owner. Top class. Thankyou.

Reply from Northern Cars Limited on 02/12/20

Thank you

By Robert D on 07 November 2020 | Verified purchase

the salesman was very helpful and polite and wasn't pushy at all pleasure to deal with highly recommended

Reply from Northern Cars Limited on 02/12/20

Thank you

By Tim D on 24 October 2020 | Verified purchase

Customer Service was excellent. Any questions were answered and the deal was second to none. I would suggest you look no further than this dealer. Warranty is a lot better than others offer.

By sinnarah P on 17 October 2020 | Verified purchase

Very happy and good service, they answer All questions and delivered to London even , trusted people

By Michael B on 20 September 2020 | Verified purchase

We bought a BMW today from Northern Cars, Nadeem who dealt with us was amazing. Great service and customer experience. Highly recommended these guys 👍🤗

By Katherine G on 20 September 2020 | Verified purchase

Pleasure to deal with, no hassle friendly and excellent service provided. Will deal with them again