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Telephone:
01254 492046 | 07799 324491
1 MANCHESTER ROAD, Accrington, Lancashire, BB5 2BQ

Customer reviews of Northern Cars Limited

At Northern Cars Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Northern Cars Limited

Northern Cars Limited
5
4.9

Based on 99 customer reviews

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  • 5

    Delighted awesome service

    By Aaron M on 15 December 2020 | Verified purchase

    First and foremost I would like to thank the staff at Northern cars very friendly and honest, best experience we've had, car drove on day of arrival. Very satisfied


  • 5

    Outstanding

    By Luke A on 30 November 2020 | Verified purchase

    Brilliant experience from start to finish, all staff were helpful and friendly car was exactly as advertised, helped out sort a minor problem with car, highly recommended

    Reply from Northern Cars Limited on 02/12/20

    Thank you


  • 5

    This would have been a 5 star review. It's a shame

    By Moro S on 30 November 2020 | Verified purchase

    At first we thought we had the best experience with them. However, we realised that the car had a concealed crack on the windscreen which they never mentioned or indicated in the description on Autotrader and when we contacted them they said we should use our car insurance to make a claim. Clearly, they knew about it as this was only brought to light when we went to fix a recall with BMW. It is so unprofessional! Making a claim with our insurance will mean our policy would increase the following year. It's a shame as they were extremely nice at the beginning and this would have been a 5 star service as the car drives very well but for the crack issue I am giving them a 3 star.

    Reply from Northern Cars Limited on 02/12/20

    Hi, We’re really sorry you feel this way but as discussed prior to selling all our vehicles we do a full visual and mechanical check and we also let the customer take their time to have a look and drive of the vehicle before buying. You called after a month regarding the crack on the window which clearly wasn’t there at the time. If it was a couple of days after selling we would have replaced the screen. We also double checked the advertising photos and there was no crack so this is why we advised it could have happened anytime and that is what insurance will do is cover repairs for you. On the bright side were happy your enjoying the car otherwise and Thank you for your feedback. We really appreciate you input. Regards Northern Cars


  • 5

    Genuine and honest

    By Alan M on 25 November 2020 | Verified purchase

    Couldn't recommend Northern cars enough very friendly helpful, love the car and managed quickly and effectively by the staff. Give these guys a try highly recomended!

    Reply from Northern Cars Limited on 02/12/20

    Thank you


  • 5

    Outstanding

    By James D on 09 November 2020 | Verified purchase

    Amazing service from Northern Cars Ltd. Had a couple of little issues but were immediately resolved and now a very happy new owner. Top class. Thankyou.

    Reply from Northern Cars Limited on 02/12/20

    Thank you


  • 5

    excellent customer service

    By Robert D on 07 November 2020 | Verified purchase

    the salesman was very helpful and polite and wasn't pushy at all pleasure to deal with highly recommended

    Reply from Northern Cars Limited on 02/12/20

    Thank you


  • 5

    Purchased BMW X5

    By Tim D on 24 October 2020 | Verified purchase

    Customer Service was excellent. Any questions were answered and the deal was second to none. I would suggest you look no further than this dealer. Warranty is a lot better than others offer.


  • 5

    Fantastic

    By sinnarah P on 17 October 2020 | Verified purchase

    Very happy and good service, they answer All questions and delivered to London even , trusted people


  • 5

    BMW 100% 👍

    By Michael B on 20 September 2020 | Verified purchase

    We bought a BMW today from Northern Cars, Nadeem who dealt with us was amazing. Great service and customer experience. Highly recommended these guys 👍🤗


  • 5

    Happy customer

    By Katherine G on 20 September 2020 | Verified purchase

    Pleasure to deal with, no hassle friendly and excellent service provided. Will deal with them again